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Help CenterCamera Abnormal

The Real-time Image of 4G Camera Is Stuck

Troubleshooting steps when your 4G camera live feed is lagging or frozen

The Real-time Image of 4G Camera Is Stuck

If your 4G camera's real-time image is stuck or lagging, follow these steps to resolve the issue.

Troubleshooting Steps

  1. Check the 4G signal strength and ensure that the signal has 3 bars.

  2. Check if there is signal interference and try moving the camera to a place with a strong 4G signal.

  3. Try to switch image quality and clarity. If your image is UHD, it is recommended to switch to HD or SD.

Tips for Better Performance

  • Ensure the camera is placed in an area with good 4G signal coverage
  • Lower video quality can improve streaming stability when signal is weak
  • Avoid placing the camera in areas with potential signal interference

The PTZ Camera Always Leans Towards a Certain Position

Understanding and managing guard position settings for PTZ cameras

There Is Echo During Intercom

Troubleshooting steps to eliminate echo during intercom communication

Table of Contents

The Real-time Image of 4G Camera Is Stuck
Troubleshooting Steps
Tips for Better Performance