When Adding a Device via Network Cable, No Device Can Be Found

When adding a device via network cable, if no device can be found, please check the following points in sequence:

Troubleshooting Steps

Power Supply Check

Verify the power supply is normal. You can determine this by checking whether there is a reset voice prompt when resetting the camera.
Network Port Indicator

Check if the network port light is on. If there is no network port indicator light on the camera, you can check the router indicator light.
Device List Verification

Check whether the device is already in the device list. If it has been successfully added before, please delete it from the list first.
Network Segment Verification

Ensure the phone and camera use the same router, and the WiFi and network cable are on the same network segment.

When adding a device via network cable, if no device can be found, please check the following points in sequence:

Power Supply Check

Verify the power supply is normal. You can determine this by checking whether there is a reset voice prompt when resetting the camera.
Network Port Indicator

Check if the network port light is on. If there is no network port indicator light on the camera, you can check the router indicator light.
Device List Verification

Check whether the device is already in the device list. If it has been successfully added before, please delete it from the list first.
Network Segment Verification

Ensure the phone and camera use the same router, and the WiFi and network cable are on the same network segment.