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What should I do if the 4G camera fails to be added?What Does the 4G Camera Voice Prompt Mean4G SIM Card QueryCannot Find Camera Hotspots While Using Hotspots to Add WiFi CameraFail to Add Device via Scanning QR CodeHow to Add Device via Hotspot ConfigurationHow to Add Device on AppHow to Install the SIM CardWhen Adding a Device via Network Cable, No Device Can Be FoundHow to Share Monitoring Information with OthersSIM Card Detection FailedHow to Deal with WiFi Connection Failed When Adding a WiFi CameraWhat Does the Voice Prompt Mean During WiFi Configuration
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What Does the 4G Camera Voice Prompt Mean

Understanding voice prompts from 4G cameras for troubleshooting

Voice prompts are very important. When the configuration fails, they can be used to determine what went wrong, so as to locate, troubleshoot and solve the problems.

Voice Prompts After Reset

Reset complete, and the device is restarting…

Device Status Prompts

  1. TF card detection normal

    A TF card has been installed, and can be detected and recognized by the device.

  2. SIM card detection success

    A SIM card has been installed properly.

  3. SIM card detection failed

    It indicates that the SIM card is not inserted into the camera or installed incorrectly. Or the SIM card is malfunctioning and requires replacement.

  4. Network connection success, please use the App to add device

    This indicates that the camera has successfully connected to the network and can be bound to the App.

  5. Network connection failed

    The camera is not connected to the network, which is likely due to a SIM card issue. Please provide customer support with the SIM card number for checking or use another SIM card.

What should I do if the 4G camera fails to be added?

Troubleshooting steps when you cannot add a 4G camera to the app

4G SIM Card Query

How to check your 4G SIM card data usage and information

Table of Contents

Voice Prompts After Reset
Device Status Prompts