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Dark Night Image and Installation Precautions

Troubleshoot dark night images and learn proper installation practices

Dark Night Image and Installation Precautions

If your camera's night vision image appears dark or unclear, this guide will help you troubleshoot the issue and ensure proper installation.

Common Cause

The device may not have night vision function enabled. Click Live Preview > More > Night Vision on the App and select Black and White Night Vision or Smart Night Vision. If your camera supports Full Color Night Vision, you can also try switching to Full Color Night Vision.

Installation Precautions

If the image is still relatively dark after enabling the night vision function, it is usually caused by the incorrect installation. To ensure better night vision, the following precautions should be taken during installation.

Avoid Direct Light, Close Occlusion, and Too Open Space

Installation Guidelines

  1. Do not install in a backlight scene, avoid direct exposure, such as sunlight, light signs, counters, etc.

  2. The installation should avoid close occlusion, especially reflective objects such as tiles and white walls.

  3. Avoid excessively empty scenes such as the device being directly exposed to the water surface.

  4. Full color night vision mode and smart night vision mode are not recommended for indoor use.

Comparison Examples

Correct Installation

Comparison of night vision effects of correct installation:

Correct installation comparison

Comparison of night vision effects with correct installation

Incorrect Installation Examples

The following scenarios will result in poor night vision quality.

Comparison of night vision effects of incorrect installation:

Incorrect installation comparison

Examples of poor night vision due to incorrect installation

Quick Troubleshooting

  1. Check night vision is enabled in Live Preview > More > Night Vision
  2. Verify installation location - avoid reflective surfaces and water
  3. Adjust camera angle - point away from direct light sources
  4. Consider repositioning if the environment has too many reflective objects

Related Topics

  • How to Use Night Vision Mode
  • Camera Abnormal Issues

How to Use Night Vision Mode

Learn about the three night vision modes and how to use them effectively

PTZ Correction When Device Faces a Corner

Fix PTZ rotation issues when your camera is installed facing a corner or wall

Table of Contents

Dark Night Image and Installation Precautions
Common Cause
Installation Precautions
Avoid Direct Light, Close Occlusion, and Too Open Space
Comparison Examples
Correct Installation
Incorrect Installation Examples
Quick Troubleshooting
Related Topics