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Transfer Cloud Storage Service to Other Device

Understanding cloud storage device binding policy

Transfer Cloud Storage Service to Other Device

After the purchase, Cloud storage can only be used for the selected device.

Important Limitation: Cloud storage subscriptions are device-specific and cannot be transferred between devices once purchased.

Why Can't I Transfer?

Cloud storage packages are bound to the specific device you selected during purchase. This binding ensures:

  • Proper video-device matching
  • Secure storage management
  • Consistent recording quality

What If I Need to Change Devices?

If you need cloud storage for a different device, you will need to:

  1. Purchase a new cloud storage package for the new device
  2. The original device's cloud storage will remain active until expiration

Tip: If you're replacing a defective device, contact customer support for assistance with refunds or transfers.

There Is No Cloud Storage Video After Purchase of Cloud Service

Troubleshooting missing cloud videos after purchasing cloud storage

Unsubscribe Cloud Storage Service

How to cancel your cloud storage subscription and request refunds

Table of Contents

Transfer Cloud Storage Service to Other Device
Why Can't I Transfer?
What If I Need to Change Devices?