O-KAM Pro Help CenterThe Camera Cannot Read the TF Card
Troubleshoot TF card detection issues
The Camera Cannot Read the TF Card
When a TF card is inserted into the device, the App shows that the TF card is not detected.
Troubleshooting Steps
Step 1: Reinsert the Card
It is recommended to remove and insert the card again. Ensure that it is inserted in the right way.
Step 2: Check the Card on Computer
- If the condition allows, remove the TF card from the device and use a card reader to check it on a computer
- Please use the Partition Assistant to check if it is working properly
- If it cannot be read on the computer, it indicates that the TF card is abnormal. Please replace the TF card.
Step 3: Replace with Proper TF Card
Replace the TF card. Choose a brand memory card such as SanDisk, Kingston, FAT32 format (some models also support exFAT), Class4 or above, and a maximum of 256GB.
Notes: When formatting 64G and 128G TF cards on a computer, if there is no "FAT32" option, you need to use a third-party tool such as Partition Assistant. If there is a prompt on the computer that cannot be formatted or recognized, please use a new TF card.