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Help CenterAlarm

Phone Receives Alarm Push But No Voice Prompt

Troubleshoot issues with missing voice prompts for alarm notifications

Phone Receives Alarm Push But No Voice Prompt

If your phone receives alarm push notifications but you don't hear any voice prompt, follow these troubleshooting steps:

1. Check Phone Sound Settings

Firstly, check if your phone's sound is turned on and if the volume is turned up.

2. Check iPhone Silent Switch

If it is an iPhone, there is a sound switch on the phone's sidebar. Please check if this switch is turned on.

iPhone silent switchSound settings

3. Check Customized Ringtone

On the homepage, click Settings > Notifications Settings > Mobile Notification, and check if the customized ringtone you have set can be played and listened to normally.

Notification settingsMobile notification ringtone

Phone Receives No Alarm Push

Troubleshoot issues when your phone doesn't receive alarm push notifications

How to Set Silence for the Alarm Notification

Learn how to enable silence mode to temporarily disable alarm push notifications

Table of Contents

Phone Receives Alarm Push But No Voice Prompt
1. Check Phone Sound Settings
2. Check iPhone Silent Switch
3. Check Customized Ringtone